Product information

Can I use the smart system with landscape lighting?

Non-dimmable landscape or architectural lighting can be used with the non-dimming bridge which will provide on/off control only. When connected in this way the products can be controlled through the app, or by voice, and can be included in scenes and schedules.

Can I use a floor lamp with the system?

Yes, you can use a plug-in floor lamp through the Smart Plug, which will allow on/off control. If the lamp has a removable bulb you can use a suitable Smart Lamp, providing dimming control or full colour control.

Can I use the smart products with my existing dimmer?

No, the smart products replace the function of the existing dimmer in the circuit. They cannot be wired in a circuit with another dimmer. The Smart lamps can be dimmed from the app or an appropriate wireless controller, but do not support a wired dimmer.

Can I use the smart system with my downlights?

You can control dimmable downlights with the Collingwood smart dimmable bridge, which will allow on/off and dimming control of a circuit of downlights up to 120W total. This can be used with any Collingwood downlights to make them smart.

Can I use the smart system with the Collingwood colour change system?

With the current system you can use the non-dimmable bridge to switch power on and off to an existing colour change system, however in future it will be possible to integrate the colour change system directly, and control the colour from the CWD smart app.

Can I use the smart system with Collingwood LED strip?

The non-dimming bridge can be used for on/off control with any of our LED strip drivers, or you can use the dimming bridge to provide dimming control with a mains-dimmable strip driver.

What kind of lighting does the smart system work with?

The products are designed to be used with Collingwood's LED downlights but will work with many other products, including dimmable LED and halogen.

How many devices can the app control?

Typically you can use up to 30 devices with the hub, more than this is possible but may affect the performance of the system. A bridge counts as a single device even if it is powering a circuit of several downlights.

Do the bridges and lamps have built-in memory?

All Collingwood smart devices have on-board memory which stores their scene and group information, and they will remember dimming level and colour settings when they are turned off, recalling it automatically when they are turned back on.

What is the warranty on the Collingwood smart products?

The smart products have a 1-year warranty.

Does the Collingwood smart system work without an internet connection?

If the Wi-Fi network is available the app will be able to connect to the hub directly, and you will be able to control the lights. Any Bridges that have been wired to retractive switches will still provide full control from the switch even with complete loss of the Wi-Fi.

Can I use the H2 Lite 500 CSW with the system?

Yes, the CSW product will work with the smart dimmable bridge, and the colour can be changed by turning off and on quickly as with a standard switch. If you have trouble changing the colour, remember to wait until the light goes off before turning it back on.

Will the H2 Pro Dusk work with the system? Can I choose the colour temperature from the app?

The dim-to-warm downlights will work with the system but the colour temperature is controlled by the downlight itself and so will vary with dimming level as it would with a standard wall dimmer.