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Collingwood Lighting Website Privacy Policy

This privacy policy applies to the personal data that is collected or used by Collingwood Lighting from consumers who interact with Collingwood Lighting, including through our websites, social media pages, subscriptions and other online communication channels.

The Collingwood Lighting website

This website, www.collingwoodlighting.com, and its owners take a proactive approach to user privacy and to ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

We may collect personal information, such as your name, contact details and other identification information, when you register to use the services offered by this website, such as filling out warranty and contact forms, receiving information or newsletters from Collingwood Lighting, or engaging with our social media pages.

When you browse our website, we automatically receive your computer’s Internet Protocal (IP) address to provide us with information that helps us learn about your browsing technology, usage and behaviour. This information may be used to improve our understanding of the user experience offered by this website.

It could include, but is not limited to, your cookie ID, your web browser, your location and the pages you visit on our websites.

Use of cookies

This website uses cookies to improve the user experience while visiting the website. Where applicable this website uses a cookie control system allowing the user to allow or disallow the use of cookies on their computer/device at their first visit to the website. Cookies are small files saved to the user's computer hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

Contact and communication

This website and its owners use any information submitted to provide you with further information about the products/services offered by Collingwood Lighting or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates, but only if this was made clear to you and your express permission was granted when submitting any form to email process.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include, but is not limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe from newsletters and email campaigns at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to un-subscribe will be detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions, as well as the privacy policies, held within each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Protection

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.

Collingwood Lighting has robust systems in place to protect your personal data from loss or misuse, including access controls, firewalls, secure servers and encryption.

Sharing information to third parties

Any information we collect or store is kept strictly in-house. We do not pass personal details to third parties or companies operating outside this website. If this was ever necessary, it would not be done without your express permission.

Your rights

Under the Data Protection Act 1998, you may request a copy of personal information held about you by Collingwood Lighting and you also have reasonable access to update, modify, or if possible, delete it.